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Positive Steps Shropshire was established in June 2014, by Diane and Alison.
They were joined by Elizabeth in 2016 and this re-established a profressional relationship going back a further 15 years when all three worked together providing a similar service ‘in house’ for Shropshire Council.
The existing team works closely together to provide specailist and bespoke packages of support to adults with a learning disability or other care and support needs through private or Local Authority funding.
Honesty, reliability and excellence are at the heart of our service and embedded throughout everything we do, and we always have a friendly, can-do attitude.
Positive Steps Shropshire is owned and managed by Diane Phillips and Alison Glover, and we have a dedicated and experienced team who operate from our premises in Shrewsbury and throughout the county. Our Domiciliary service is managed by Elizabeth Casson.
Diane Phillips is the Registered Manager of Positive Steps Shropshire Limited. Diane has worked within the field of Health and Social Care since 1995. Diane is a passionate advocate for quality care while supporting people to live the life they choose.
Alison Glover has 40 years’ experience in office administration and customer service roles within banking, the Civil Service and Local Government.
Elizabeth Casson heads up the Domiciliary Team. She has worked within Health & Social Care since 1990 and in a management role for 30 years. Liz brings a wealth of experience from a background working with adults with learning disabilities. Elizabeth also supports the care sector across Shropshire through her work on the board of Partners in Care.